FAQ:

Q1: i can not log in web ui page for the router?

A1: If you need to manage the router, you can use a computer wired connect or smartphone wifi connect to the router.Then set a static IP address for the network to access the WEB UI page.
You can set static ip address type 192.168.188.10 and Subnet mask type 255.255.255.0.And then you can log in web ui page 192.168.188.253 in browser.
Since the static IP address is set only to change the router Settings, restore the original IP Settings after the setting is complete. Otherwise you won’t be able to access the Internet.

Q2: Wifi signal transmission distance is short?

A2: 2.4Ghz Wifi has strong penetration and can transmit over longer distances, but is slower. 5Ghz Wifi has weak penetration, but is fast at close distances. Please avoid walls if you can, so whatever router encounters a wall will weaken the Wifi signal.

Q3: The router Wi-Fi signal is weak or the transmission distance is short?

A3: Adjusting the wifi protocol and bandwidth of the bridge will give you different network speeds and different transmission distances. You need to continuously debug to the best state for different environments and requirements.

Q4: Can’t find a Wi-Fi signal?

A4: Since each country supports different Wifi channels, I suggest you log into the WEB UI page to change the region of Wifi signal or use another channel.

Why did you choose this router?

AX820 is an 11ax Wi-Fi standard MTK Chipset high power industrial Ceiling Wireless Access Point support MU-MIMO, Wave2.0, OFDMA and Seamless Roaming.

Combined 1800Mbps Wi-Fi speed over 2 radios: 2.4GHz (600Mbps 11ax 2*2) + 5GHz (1200Mbps 2*2), equipped Gigabit WAN & LAN ports, support MU-MIMO and DL/UL-OFDMA modulation, faster Ethernet data rate and more users, then multiple users can upload or download multiple packets at same time, narrower subcarrier spacing and longer symbol time, improved the stability and data processing efficiency, publicly to be used in high density access environment such as university campus, concert venue, gymnasium, etc.

Main Features:

Wireless data rate up to 1.8Gbps

802.11ax support 1024QAM, long OFDM symbol, 160M bandwidth and 11ax 2×2 MIMO technology, the wireless data rate up to 1.8Gbps, meet with demand of high-speed applications such as VR/ AR, 4K or 8K stream media.

DL/ UL MU-MIMO

802.11ax support both downlink MU-MIMO and uplink MU-MIMO. It can communicate with multiple end users at the same time, greatly improving the user’s uplink transmission rate and the system’s uplink and downlink capacity, improving the efficiency of multi-user concurrent scenarios, reducing the terminal application latency.

TWT (Target Wake-up Time)

802.11ax support TWT, allowing devices to negotiate when need to wake up, send and receive data. In additional, wireless AP can group the device into different TWT cycles, increase sleep time, reduce the device competing after wake-up, and save the device power.

Coverage Improvement

802.11ax support long OFDM symbol transmission mechanism and 2MHz narrowband transmission, effectively reduced the packet loss rate and noise interference, improve the receive sensitivity and increase the WiFi coverage.

Improvement of Anti-Interference Ability

802.11ax support BSS color bit and dynamic CCA-SD (Clear Channel Assessment Signal Detection) threshold and power adjustment, effectively alleviates the channel interference in multi-users scenarios, improve the utilization of spectrum resources.

Support multiple devices or users online at the same time

Up to 32 devices/users can enjoy the network at the same time, so you can enjoy fast Internet experience with your family, friends and colleagues.

Specification:

Model : AX820
CPU : MT7621A+MT7905N+MT7975DN
Flash : SPI NOR 16MB
DDR3 : 256M
2.4G Frequency : 2.4GHz ~ 2.484GHz
2.4G Protocol : 802.11 b/g/n/ax
2.4G Antenna : 2*4.6dBi
5G Frequency : 5.150GHz～5.850GHz
5G Protocol : 802.11 a/n/ac/ax
5G Antenna : 2*4dBi
Dimension : 186mm × 186mm ×36mm
LAN Port : 1*10/100/1000/2500M RJ45
WAN Port : 1*10/100/1000M RJ45,Support 48V PoE