1.We will send the items within 2 daysonce your payment is completed.

    2.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries and other factors.

    3.We use your Samama address as shipping address, please confirm the address before you pay.

    *We accept Samama Escrow payment including Visa Credit card, MasterCard Credit Card, Western Union and other payment options. You can choose to suit your payment.. 

    *Payment must be received within 1 days after placed the order.

30 Days Money Back Guarantee:

    1. If you are not satisfied with the item purchased from us, please inform us(via email, Samama message) within 30 days of receipt of goods. We will guide you to return and refund the item. Please note that the postages/custom fees (if any) spended in such an order are on the customer’s cost. 

    2.All returned items MUST BE in the original packing with all components and accessories included and you MUST PROVIDE us with shipping tracking number and reason for the return. 

    3.We will bear all the shipping cost if the product(s) is(are) damaged during shipment.

    4.We may not accept your return without informing us in advance.

    5.Customs fee, handling charge, postage and insurance are not refunded.

Supplier Warranty:

*We offer one year warranty manufacture’s limited warranty for defective items(excluding items damaged from misuse, abuse, neglect or accident after receipt)

    1. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. 

    2.We kindly request you to please do not leave negative feedback or open any case before contact us, if you have not received the package for some time or you are not satisfied with our item after receive it. We will try our best to provide a best solution. 

    3.We expect high standards of excellence and strive for 100% customer satisfaction.